Updated COVID-19 Service Delivery Requirements!


The Coronavirus situation in Colorado is escalating and we’ve been following the changes, including the March 23rd ‘Stay at Home’ order from Denver Mayor Hancock.

Following this we were TRILLED to see another DMAR Announcement indicting they were able to add real estate as an essential service exempt from the Mayors order.  This exemption allows Mediamax photographers to continue shooting and helping you market listings.  Now our task is to deliver our services is a safe manner.

In our initial service delivery guidelines post we made recommendations to help our photographers perform their job safely when shooting your listings.  Well, as the situation in Denver became more restrictive we absolutely needed to set more strict REQUIREMENTS to ensure the safety of you, your sellers and our photographers as we continue trying to delivery our services that have become even more valuable to provide virtual open houses and showings!

Here are our new requirements that you’ll all see when placing an order and in shoot appointment confirmation messages.

  • We will ONLY photograph properties with nobody present during the shoot.
  • Homeowners, family members, you and your team must leave the home during photo shoots.
  • PLEASE treat the photo shoot like a buyer showing when you normally ask sellers and their family to leave.
  • You or your sellers should prepare your listing at least 30+ minutes before the scheduled appointment by turning on all lights, adjust blinds and de-clutter in advance of our photographer arriving.
  • Properties will be shot ‘as is’ at the scheduled appointment time.
  • Our photographers will not touch anything inside homes.
  • Our photographers will be sanitizing themselves and equipment before and after each shoot for the protection of homeowners.
  • We truly appreciate your cooperation as we try to continue delivering our services and safely help you attract buyers using beautiful visual content!

We’ve added two new Exterior Only packages for situations where outside photos are all you’d like or when our photographers are unable to enter a home.  You’ll see these exterior only packages on our order form and our photographers can also downgrade orders onsite if they’re unable to enter a home to complete interior photography you might have initially ordered.

New Exteriors Only Packages

  • 6 Exterior Handcrafted HD Stills™ – $69
  • 6 Exterior Handcrafted HD Stills™ + 2 HD Aerials – $159
  • Add-on Exterior 360° Panoramas – $25/each

We’ve seen a surge of interest in visual content that gives listing agents the ability to facilitate Virtual Open Houses and Showings!  We think high quality, high definition photography is always going to be the foundation for online virtual showings.  But, if you’re looking for an even more engaging, immersive experience we highly recommend Matterport 3D Tours and Walk Through Videos shown in the examples below.

We truly appreciate your cooperation and help preparing listings before our photographers arrive!  Our goal is to continue delivering our services in a safe manner for the protection of our photographers, your sellers, you and your team.


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